Content guidelines

What belongs here

• FDV documents, datasheets, installation and maintenance manuals, declarations of conformity and certificates, as PDF files.
• Article lists and details about your own projects: the building owner, a contact person and the address of the building the handover is for.
• Your own maintenance descriptions and cost estimates for the products in the project.

What does not belong here

• Offensive, obscene, violent or hateful content, and anything illegal.
• Personal data about anyone other than what is needed to reach the contact person on a project.
• Confidential documents you are not allowed to share. Mark such documents private and they stay out of the shared library.
• Material you have no right to share, harmful files, advertising and spam.
• Web pages saved as a document. FDV documentation is delivered as PDF.

Documents the AI finds

Xerex searches the web for documentation for your articles. The search can get it wrong, and now and then it turns up something that should not be there. You are not responsible for what the search found, but you can help us clean up: use Flag on a document in the project or in the shared library, choose a reason and add a short note if you like.

A report goes to the platform administrators. Nothing is removed automatically.

What the platform administrators can do

Platform administrators can review content that has been uploaded or found, and decide for themselves what to do. They can, among other things:

• delete a document, including copies of it in other customers' projects, and remove the stored file,
• block the address so the search does not find it again and it cannot be added by hand,
• dismiss a report and leave the document,
• decide what to do about the account that added it, for example by closing access.

Content can be removed without notice. You will not necessarily get an answer to a single report.

Contact

Questions about content or a decision: [email address].